KEE MEDIATION

In brief | As Kee Mediation’s Office Manager, Lauren is your first point of contact. She coordinates appointments, manages documentation and paperwork, and supports you throughout the mediation process. Working closely with each mediator and leading a dedicated team of administrators, Lauren helps ensure every client enjoys a personalised, seamless experience from start to finish.

Experience | Lauren is passionate about providing exceptional customer service and is committed to making every client’s journey with Kee Mediation as smooth and stress-free as possible. With more than 10 years’ experience in administration and customer service, she is highly organised, detail-oriented, and takes pride in ensuring every aspect of the office runs efficiently and professionally.

Get to know Janet | Outside of work, Lauren enjoys expressing her creative side as a performer and loves spending time on stage whenever she can. She is also a keen yoga enthusiast, finding that the practice helps her stay balanced, focused, and energised – qualities she brings to her role at Kee Mediation every day.

In brief | Cheryl has been registered with the Family Mediation Council since 2018 and is a Child Inclusive Mediator. Cheryl also works directly with children and parents to improve relationships.

Experience | Cheryl spent 20 years working with teenagers and parents to prevent homelessness through relationship breakdown. She had an article published 2026 in the College Of Mediators Journal, where she adapted and evaluated her work in Child Inclusive Mediation to fit the Lundy Model of children’s participation. Cheryl now uses these findings to train other mediators and is passionate about children’s wellbeing and meeting their needs.

When not working | Cheryl enjoys playing netball in a social league and coastal walks. She has two daughters in their late teens and a naughty Beagle at home.

In brief | Fran has been a family mediator with the FMA (Family Mediation Association) since 2020, accrediting with the FMC (Family Mediation Council) in 2023 with a background as a commercial lawyer and experience from a range of charitable work including Citizens Advice.

Experience | Fran practiced as a solicitor for most of her career and volunteered with Erlestoke Family and Friends (prison rehabilitation) and as a school governor. She is also a qualified Child Inclusive Mediator.

Get to know Fran | When she is not working Fran is gardening, walking her two collies or feeding her four cats. She has raised 3 kids who are now young adults, who luckily take it in turns to reappear at home.

In brief | Sarah has a particular interest in helping families navigate their child arrangements.

Experience | Sarah has a wealth of experience in different work settings including running her own businesses, as well as working in the wellbeing, retail & tourism/hospitality sectors. Her business experience provides her with a good sense for figures which is beneficial in Financial cases and she balances that with an empathic approach to mediation and wishes to make the clients feel comfortable. She continues to volunteer and support children in different ways, locally and nationally.

Get to know Sarah | When not working Sarah can be found at the seaside, walking her dog or enjoying her paddleboard. She has three teenagers that keep her on her toes.

In brief | Mia & Danielle have developed a bespoke pre-mediation package, of coaching sessions. These sessions equip you with the skills to negotiate more effectively, and are shown to improve the outcome of mediation. Danielle also offers counselling to Kee Mediation clients before, during and after mediation.

Experience | Danielle is a lecturer in Counselling and Psychotherapy at Derby University and an experienced professional counsellor, clinical supervisor and life coach, who has worked with a wide variety of clients and issues. Whilst Danielle has worked in different settings including the charitable sector, she now runs a successful private practice.

Get to know Danielle | When she’s not working, Danielle enjoys spending time with friends and family, weekends away, quality coffee; and reading.